Hey there! Remember the last time you reached out to a company and actually felt heard? That’s the experience we aim for at wsleekfashiondepot Holdings. Our founder, Maria, still replies to emails herself—though she’s got a bit more help these days. It’s a tradition we’re proud of.
Whether you’ve got a question about sizing, need help tracking an order, or just want to share your thoughts (we love those!), here’s how to reach us:
Fun fact: Our customer service team once helped a bride find her dream dress the day before her wedding. Talk about pressure!
Honestly? Some of our best product ideas came from customer emails. That striped swimsuit collection last summer? Suggested by a teacher from Toronto. So don’t hold back—we read every message.
Pro tip: Need instant help? Try our Live Chat during business hours. Jorge (our chat wizard) has a 98% satisfaction rate—not that he’s counting or anything.
I’ll level with you—we’re not fans of robotic replies. When you email us, you’re talking to real people who might be sipping Cuban coffee while typing (hence the occasional typo). Here’s what to expect:
P.S. If you’re wondering why we’re based in Havana—it’s where Maria first fell in love with vibrant textiles at her abuela’s fabric stall. Some stories just stick with you.